A Head Spa is a deeply relaxing scalp treatment that combines cleansing, exfoliation, massage, and hydration to support a healthy scalp and overall hair wellness. The experience focuses on both therapeutic scalp care and full-body relaxation, using specialized techniques, warm water and steam therapy, and professional products to leave your scalp refreshed and your hair soft and revitalized.

Inspired by traditional Japanese head spa techniques, this experience is still relatively new in the U.S. and offers a unique approach to scalp care and relaxation. Our services are designed to be safe for most clients, though certain conditions may require modifications or may not be suitable for treatment.

To ensure you have the best experience, please review the information below before your first visit.

You can book an appointment online by clicking the 'Book Now' menu option at the top of the website or by calling us at (425) 610- 6368 during business hours. We are also reachable via email at Hello@MercerHeadSpa.com

It depends on the length of service you booked! So if you are booked for a 60min session for example, please plan to arrive at least 5 minutes before and be in our spa for the full time.

At the start of your service, we’ll ask whether you prefer a light, medium, or strong massage. If you feel the need to adjust the pressure during your session, please let your Head Spa therapist know, and they’ll be happy to make the adjustment.

The length of your scalp massage will depend on the service you booked and the duration of it. Refer to our menu options above for more details.

Yes! We have one room dedicated to 2 people who want to be in the same room, otherwise, please select, 'booking for multiple people' then select the type of head spa you would like in the online booking portal.

If you would like to book for multiple people in separate rooms, please book them separately! If you have questions, please email or call us.

We include a basic rough blow dry / dry off as part of our head spa service. This will remove excessive moisture from your hair, this will ensure you don't leave our studio with dripping wet hair.

Blow outs, Straightening, Waves etc. are currently add-on services that you will have to add at the time of booking.

All of our treatments are generally safe for color-treated hair. However, if you have recently received chemical services such as hair coloring, toning, keratin treatments, or perms, we recommend waiting at least one week before your Head Spa appointment.

Because our treatments include deep cleansing and scalp detoxification, very recent color or smoothing treatments may experience slight fading or reduced longevity.

We also recommend waiting a few days after your Head Spa treatment before scheduling chemical services, as the scalp is freshly cleansed and exfoliated.

Yes! A Head Spa can still be a deeply relaxing and beneficial experience even if you have little to no hair. Our treatments focus on scalp health, circulation, cleansing, and relaxation, not just the hair itself.

Clients with very short hair or a shaved head can select our Buzz,Bald, and Short Head Spa service, which is specifically designed to focus on scalp care, massage, and hydration for shorter hair lengths.

Our Head Spa uses completely organic and natural ingredients; therefore, it is completely safe for pregnant customers. However, some guests may be concerned about being exposed to certain herbs and oils such as lavender while they are expecting. Therefore, it would be best to consult your doctor to see if anything you should avoid. 
Another concern would be that we require guests to lay completely flat on your back during the whole duration of the service as our beds are not reclinable. If this is something you are unable to do, then it may be best to wait until after the delivery before trying the head spa.

Once in the Head Spa room, all cell phone usage will be prohibited. Please set your phone to silent mode and set it aside before starting the appointment. If you do wish to record the treatment for social media purposes, please do let the therapist know in advance. We are more than happy to facilitate this for you. Please don’t forget to mention us!

You can purchase a gift certificate on our shop page! Simply select the amount and check out. Please specify and provide the information on whether you would like it to be mailed or emailed to your recipient at check out.

A headspa treatment is not just about relaxation; it’s a holistic approach to scalp health and rejuvenation. 

Whether you’re a seasoned spa-goer or trying it for the first time, proper preparation and aftercare can significantly enhance your experience and results. 

Read our comprehensive guide on what to do before and after your head spa session on our blog!

Yes! We offer free parking in a covered garage located directly behind the spa, with two spaces reserved specifically for Mercer Head Spa. Additional parking is available, subject to availability, and there’s also plenty of street parking nearby!

Rescheduling & Cancellations

We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Appointments cancelled or rescheduled within 24 hours will incur a 50% service fee.

No-Shows & Late Arrivals

Clients arriving more than 15 minutes late may need to shorten or reschedule their service. Failure to arrive will be considered a no-show and will incur a 100% service charge.

Cancellation and no-show fees will be applied to the deposit, gift card, or card on file.

Our treatments are reserved exclusively for you. Last-minute cancellations prevent us from offering that time to other clients and supporting our team of therapists. We truly appreciate your understanding!

To ensure you have the most relaxing and enjoyable experience, we ask that you dress comfortably as you’ll be changing into one of our provided spa tops. Please arrive at least 5 minutes early for your appointment.

For the best experience, we recommend refraining from using hair products and avoiding caffeine and heavy meals on the day of your treatment, as these can interfere with your ability to fully relax.

Additionally, consider unplugging from electronic devices before your appointment to fully immerse yourself in the serene spa environment. This will help you disconnect from daily stresses and focus on rejuvenating both your mind and scalp.

Unfortunately, we cannot perform services on clients with certain extensions, braids, or sew-ins, as these block access to the scalp and pores.